The Xerox Spares & Service Maintenance Agreement (SSMA) is a specialized service contract designed to keep your Xerox equipment running smoothly with minimal downtime. Covering both spare parts and labor, this agreement typically spans one year and ensures your machines stay in top working condition.

Unlike the Full Service Maintenance Agreement (FSMA), which includes consumables like toner, the SSMA focuses solely on maintenance and part replacement. Consumables remain the customer’s responsibility, making this a cost-effective option for businesses that prefer flexible service without full coverage.