Imprint Automation – Authorised Xerox Sales & Service Partner
Xerox FSMA
Full Service Maintenance Agreement
Complete Coverage for Hassle-Free Printing
The Xerox Full Service Maintenance Agreement (FSMA) provides all-inclusive support to ensure your Xerox equipment runs smoothly with zero downtime and no unexpected costs.
This comprehensive plan covers:
- All consumables (toner, drum, etc.)
- All spare parts
- Service calls & labor
- Preventive maintenance
- Software, diagnostic licenses & phone support
Advantages of FSMA
The FSMA works like a 5-year warranty, giving you peace of mind and full support throughout your equipment’s life cycle. Here’s why FSMA stands out:
Covers everything
AMC, all spares, service, and consumables
Post-paid model
Use first, pay after 30 days — unlike AMC, which requires upfront payment
Pay only for usage
You’re charged based on actual prints/copies, not machine downtime
Fixed cost
No variation in charges based on paper size or coverage
No POs needed
Toner and other consumables are delivered on a service call, keeping operations uninterrupted
No stock hassle
Avoid inventory costs by not needing to maintain consumables
Less admin
Saves man-hours by eliminating documentation and purchase formalities
Price protection
Shielded from sudden price hikes in consumables and spares
Customizable to Your Business Needs
You can tailor your FSMA with flexible options, including:
Also included: access to our expert telephone support center and an award-winning online knowledge base featuring FAQs, how-to videos, drivers, and more.
Need More Than Maintenance?
We also offer fee-based advanced support services such as:
- Workflow analysis and optimization
- Network design and installation
- Server/workstation support
- Software setup and connectivity troubleshooting
Choosing the Xerox FSMA isn’t just about maintenance — it’s about long-term reliability, cost control, and premium service.